Maas Infosolutions: Powering India’s Digital Governance from Patna

Explore how Maas Infosolutions, founded in Patna, is digitizing government services and delivering India’s first WhatsApp-based tax system.

Jun 23, 2025 - 13:42
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Maas Infosolutions: Powering India’s Digital Governance from Patna

Key Takeaways

  • Maas Infosolutions Private Limited pioneers digital governance from Patna, Bihar.
  • Founder Satish Kumar blends technical acumen with a mission to empower public services.
  • Recognised for deploying India’s first WhatsApp-based property tax payment system.

Founded by Satish Kumar in 2015, Maas Infosolutions Private Limited began with a clear purpose: to build reliable, scalable IT solutions that simplify governance and create lasting impact. Satish’s journey from a software developer to founder traces back to 2007, when he started his career as a computer teacher in Delhi. Over the next decade, he worked across public and private sectors before establishing his own IT company in Patna, Bihar.

Mission and Model

Maas Infosolutions delivers smart, scalable IT solutions that drive institutional growth and transparency. Its B2G and B2B models allow customised, value-driven software with project-based pricing. Early support from Chandragupta Institute of Management, Patna, under the Bihar Startup Policy helped the company grow with critical mentorship, funding, and infrastructure.

Solving Problems That Matter

At its core, Maas Infosolutions solves problems plaguing public sector digitisation—inefficiency, lack of transparency, and outdated processes. The company stands out by providing intuitive, user-focused platforms tailored to government needs. Its real-world understanding of public sector challenges, combined with integrity and technical depth, forms the foundation of its work.

Proven Impact and Recognised Solutions

From WhatsApp-based property tax payments to digital mutation and grievance redressal systems, Maas has pioneered numerous e-governance innovations:

  • WhatsApp Tax Payment: India’s first such system, launched for the Patna Municipal Corporation (PMC).
  • DigiFiles & E-Compliance: Digitising CM Secretariat operations with real-time tracking of departmental reviews and announcements.
  • Occupancy, Mutation, and Grievance Redressal: Making key municipal services accessible and transparent.

The firm has also built platforms for prominent figures and institutions, such as the Bihar Administrative Service Association and Deputy CM Vijay Kumar Sinha’s official website.

A Team Built on Trust and Talent

The team is structured across core development, UI/UX, QA, deployment, and support. Led by Satish Kumar, the company prioritises hiring individuals with honesty, a learning mindset, and adaptability. Its collaborative environment and trust-driven culture have enabled long-term client relationships.

maas infosolution

Market Landscape and Strategy

India’s ongoing push for digital governance presents an enormous opportunity. Maas’s deep expertise in municipal systems positions it to expand across Bihar and into other states. Its growth strategy includes onboarding more urban local bodies, scaling ABHIRATH—a new app-based ambulance and auto booking platform—and exploring IoT and drone solutions for sectors like agriculture and disaster response.

Revenue, Funding, and Future Potential

Bootstrapped since inception, Maas Infosolutions has financed its growth through revenue reinvestment and a seed fund from the Industry Department, Government of Bihar. This self-reliance has kept the company focused, lean, and committed to sustainable scale. Its modular architecture supports rapid replication, and its cloud-ready products are built to scale nationally.

While competing with giants like NIC and TCS, Maas differentiates through agility, cost-effectiveness, and regional insight. However, bureaucratic delays and payment cycles remain obstacles. The team’s transparency and strong stakeholder relationships have helped navigate these hurdles.

Impact and Recognition

The company’s digital governance work has been praised by senior officials, including the Mayor and Municipal Commissioner of Patna. Their WhatsApp-enabled tax platform has been called a national first, and the firm’s influence extends into training and employment through participation in apprenticeship events. Their solutions simplify governance while enhancing public access and civic engagement.

maas infosolution

Looking Ahead

Maas Infosolutions aims to expand its impact with citizen-focused digital solutions. It plans to roll out Property Tax software across Bihar's municipalities and launch ABHIRATH—an app for booking ambulances and transport. The company also looks to explore AI, IoT, and robotics for public services and education.