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Kore.ai vs ChatGPT: What's the Best AI for Your Business?
With so many AI tools available, how do you choose the right one? Do you go with OpenAI’s ChatGPT, known for its conversational abilities? Or a platform like Kore.ai, built to automate workflows and scale AI with your business? Both are powerful, but serve different purposes. ChatGPT is great for content creation and answering basic queries. Kore.ai is designed for more complex tasks and answering queries firmly grounded in your company knowledge. If your main challenge is handling customer or employee interactions—particularly repetitive tasks and search inquiries— you’ll want to know the pros and cons. In this article, we’ll explore what each tool does best.
With so many AI tools available, how do you choose the right one? Do you go with OpenAI’s ChatGPT, known for its conversational abilities? Or a platform like Kore.ai, built to automate workflows and scale AI with your business?
Both are powerful, but serve different purposes. ChatGPT is great for content creation and answering basic queries. Kore.ai is designed for more complex tasks and answering queries firmly grounded in your company knowledge. If your main challenge is handling customer or employee interactions—particularly repetitive tasks and search inquiries— you’ll want to know the pros and cons. In this article, we’ll explore what each tool does best.
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